Which is Better? In-House IT or Managed IT Services?

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As technology continues to advance for modern day businesses, it is incredibly important to have an IT team available to help manage devices and networks and create solutions for your company’s various systems. The question is, should you hire an in-house IT department to handle technology, or should you outsource your tech needs to a Managed IT Services provider? Both options come with a different list of benefits, so it is important to weigh out the differences before choosing what is best for your company.


A common decision is to hire one employee or a team of IT staff to manage the technology throughout your business. This option gives you a specialized employee or team in your office each day who is available to troubleshoot, set up, and maintain equipment and networks. This gives you a bit more control since they are your employees who will follow your protocols. This is an excellent option for a business who wants to hire employees to focus on your business’ specific needs.

However, in-house IT teams are more expensive, since you are paying a full wage for one or many IT department members. With in-house IT, you are also forced to purchase all of your equipment outright, which makes upgrades difficult. There will also be a hassle of having to communicate changes within your business and training your IT team to manage those changes.

Managed IT Services

Managed IT Services is an alternative to having your own IT staff in-house. A Managed IT provider has a team full of tech experts available to provide solutions for your business’ systems. Managed IT providers keep their employees trained on the most up-to-date IT practices, ensuring that companies like yours are using the best solutions and equipment.

Managed IT is one stop shop for your business, equipping your business with the latest software, hardware, and support at a fixed rate. This often costs less than staffing an entire in-house IT department.

When it comes to IT, you need a solution that you can trust. While an in-house team might provide you with some control, outsourcing to a Managed IT provider provides you with a group of experts at less cost.

To learn more about Managed IT Services, contact Lakeland Office Systems today!

Lakeland offers the latest technology from the industry’s leading innovators!

Springfield, MO

2932 E. Pythian Street
Springfield, Missouri 65802

(417) 887-1555

Joplin, MO

417 S. Schifferdecker Ave.
Joplin, Missouri 64804

(417) 782-1316

(417) 782-1316

Miami, OK

10550 S. Hwy. 69
Miami, Oklahoma 74354

(918) 540-2488

(918) 540-2488

West Plains, MO

1522 Porter Wagoner Blvd
West Plains, Missouri 65775

(417) 887-1555

(417) 887-1555