In-House Vs. Outsourced IT

technical support staff working with a digital screen

Regardless of your business’ size, you rely on technology to help you accomplish your day-to-day activities. Managing technology can be a bit tricky, however.

Your office has a complicated combination of networks, devices, and workflows that take energy to maintain and optimize. For most business owners, they recognize the significance of having IT support but are unsure whether they should hire an in-house team or outsource to a Managed IT provider.

We’ve put together a list of pros and cons to consider for both options to help you make your decision:

In-House IT

Many perks come with hiring an in-house IT support. An in-house person or team will result in:

  • Constant Availability – If you have hired a person or staff to manage your technology, you will always have someone to address IT issues that arise.
  • Control – With your IT staff under your roof, it is much easier to monitor employees and ensure that they are following company policies and protocols.
  • Expert Service – Your IT person or staff will learn your company’s technology inside and out, resulting in efficient service whenever you need it.

However, investing in an in-house hire means paying another salary and benefits, as well as paying for the tools that person or team needs to do their job effectively. On the one hand, owning these assets is a plus, but it would be a significant cost to acquire. Finding the right people to handle your business’ specific IT needs is no simple task either.

Managed IT Services

Outsourcing to a Managed IT Services is an excellent solution for businesses of every shape and size. Benefits of Managed IT include:

  • Experience – Managed IT providers come to the rescue with an abundance of experience and knowledge. A provider who has worked with a large number of businesses will have an understanding of what it takes to sustain your company’s technology.
  • Real Cost Knowledge – Most providers give a fixed monthly rate to customers, making budgeting on IT needs much simpler. Businesses that invest in Managed IT spend nearly 50% less than companies that have in-house employees.
  • Tools – A Managed IT provider comes to the table with all of the tools necessary to manage your technology, like hardware, software, and much more.

To learn more about the affordable benefits of Managed IT services, contact Lakeland Office Systems today!

Lakeland offers the latest technology from the industry’s leading innovators!

Springfield, MO

2932 E. Pythian Street
Springfield, Missouri 65802

(417) 887-1555

Joplin, MO

417 S. Schifferdecker Ave.
Joplin, Missouri 64804

(417) 782-1316

(417) 782-1316

Miami, OK

10550 S. Hwy. 69
Miami, Oklahoma 74354

(918) 540-2488

(918) 540-2488

West Plains, MO

1522 Porter Wagoner Blvd
West Plains, Missouri 65775

(417) 887-1555

(417) 887-1555