Remote Monitoring & Support

remote monitoring, detection, proactive approach, support, prevention, reduced downtime

Ok, so now you have your print equipment and supplies in check and under control, what’s next?

Remote Network Monitoring & Support

Our remote monitoring and support program provides your company with 24/7 network monitoring and desktop user support. If the best offense is a good defense, then remote monitoring is an excellent, cost-effective example of that!

Computer glitches and print snags all lead to expensive downtime…and cranky employees. Using Lakeland’s remote monitoring program is an excellent way to reduce costly setbacks and ensure that your systems are in tip-top shape.

 

Remote Connectivity Helpdesk -- Now we're talking network printers!

For the low annual price of $195 per device, you can get unlimited access to Lakeland's Remote Support Helpdesk. We offer assistance for such issues as:

  • Printer driver installation
  • Connectivity problems
  • Firmware updates
  • Training

Our commitment to first-rate customer service has helped make us an industry leader. You can even get help for problems that your standard hardware maintenance contract doesn't cover. Our help desk team is available Monday-Friday 8am-5pm CST at helpdesk@lakelandoffice.com.

Don't wait until problems arise to implement a solution.  Be proactive, not reactive---act now to take advantage of this cost effective support today!

For more information or to sign up for this nifty service, contact us today.

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Lakeland offers the latest technology from the industry’s leading innovators!

Springfield, MO

2932 E. Pythian Street
Springfield, Missouri 65802

(800) 798-8606

(800) 798-8606

Joplin, MO

2926 W. 13th Street
Joplin, Missouri 64801

(417) 782-1316

(417) 782-1316

Joplin, MO

417 S. Schifferdecker Ave.
Joplin, MO 64804

(800) 798-8606

(800) 798-8606

Miami, OK

10550 S. Hwy. 69
Miami, Oklahoma 74354

(918) 540-2488

(918) 540-2488

West Plains, MO

1522 Porter Wagoner Blvd
West Plains, Missouri 65775

(800) 798-8606

(800) 798-8606